All of our products carry a warranty from their respective manufacturers and we will be pleased to replace any defective items or offer a full refund including the cost of carriage once we have inspected the goods or authorisation is issued by the manufacturer. Defective items must be returned together with a copy of our invoice/receipt.
If you are not happy with any product you buy from us you may return it to our Worthing shop for exchange or credit up to 14 days after receipt of your order, provided they are unused, unopened and kept in original packaging (including their documentation, warranty cards, manuals, and accessories). Refunds will only be given at the management's discretion. Delivery charges or postage and insurance costs are not refundable. ( Bespoke goods are not returnable.)
If you are returning goods, other than faulty good, you must make your own arrangements for returning them to our Worthing shop. If we are collecting goods on your behalf then we may deduct the cost of collection from your refund. On successful receipt of the returned goods we will refund the full amount within 14 days.